CONTACT CVC: Tel (707)884-4111 * Fax (707)884-4116 * Email cvc@mcn.org Acceptable Use Policy
View Article  SERVICES AND PRICES

SERVICES AND PACKAGES - CABLE TV

Rates shown do not include franchise & regulatory fees.

Rates, services,and service areas subject to change.

Basic Digital Cable Television  ( 73 channels)

Standard Rate (includes Life Line) ...............................$44.50 /mo

Senior / Veteran Rate ..................................................$41.90 /mo

Life-Line Rate (channel 2 - 13).....................................$19.95 /mo

Extended Basic (107 channels).....................................$12.95 /mo

Digital Music (42 channels)....no extra charge with Basic or Extended TV Service

 

Premium Cable Television

HBO (8 channels)........................................................$13.95 /mo

Cinemax (4 channels) ..................................................$11.95 /mo

HBO / Cinemax Combo ..............................................$23.90 /mo

Starz / Encore (17 channels).........................................$13.95 /mo

Showtime/TMC (12 channels)......................................$13.95 /mo

HI-DEFFINITION (20 channels including Hi-Def Locals    $8.99

 

FM Radio - Courtesy Services

FM Radio Reception ...................................................No Monthly Fee

A monthly subscription to Basic Cable Television is required to receive CVC's FM Radio services at no charge.

 

SERVICE PACKAGES - INTERNET

Rates shown do not include franchise fees & regulatory fees. Rates,services, and service areas are subject to change.

High Speed Internet (one-way)

One-way internet is only offered to customers that are not in an area that has Two-way internet available to them.

Cable TV Subscribers ..................................................$34.99

Non-Cable TV Subscribers ..........................................$39.99

High Speed Internet (two-way)

Package prices vary by Speed Level Desired. Download / Upload

Super Lite Speed = 384kbps / 384kbps

Non-Cable TV Subs ....................................................$44.99

Cable TV Subs ............................................................$39.99

Lite Speed = 512kbps / 384kbps

Non-Cable TV Subs ...................................................$54.99

Cable TV Subs ...........................................................$49.99

Premium Speed = 1meg / 512kbps

All Subscribers ...........................................................$79.99

Elite Speed = 3meg / 1meg

All Subscribers ...........................................................$99.00

Business Elite = 3meg / 1meg .....................................$109.00

WIRELESS INTERNET

Requires a true line of sight from requesting property to one of CVC's towers.

Wireless Regular = 384 kbps / 384kbps

Non-Cable Subscribers .............................................$44.99

Cable TV Subscribers ...............................................$39.99

Wireless 1 = 512kbps / 512kbps

All Subscribers ..........................................................$79.99

Wireless Elite = 3meg / 1meg ..........................$109.99

SERVICE CONNECTION FEES

New Installation - Cable TV only (one outlet).............$65.00

Each additional CATV outlet .....................................$25.00

Reconnection - Cable Television only

All existing CATV outlets .........................................$45.00

New Installation Wireless Internet ............................$65.00

New Installation 1/way or 2/way Internet .................$65.00

Add / Split Outlet ....................................................$45.00

Certain restrictions apply.Please contact our office for more informatin on service connection fees & options.

EQUIPMENT RENTAL, PURCHASE, ASSISTANCE, and Deposit FEES

Set-top Converter (each w/remote control) ..............1st converter is courtesy (no charge)

Each Additional Box $2.95 per mo.

High Deffinition / DVR Converter ............................$5.95 per mo

Modem Deposit (1/way & 2/way, refundable) .........$50.00

Modem Rental (1/way & 2/way each, per mo.)........$5.00

Modem Purchase (2/way, each) ..............................$75.00

Modem Maintenance (1/way & 2/way ea, per mo)   $2.00

Wireless CPE Rental (each, per mo.) ......................$10.00

Wireless CPE .........................................................$195.00

Wireless CPE Maintenance (per mo.) ......................$2.00

Assist with Subscriber connect Peripherals ...............$45.00

 

 

View Article  CVC Frequently Asked Questions
CENTRAL VALLEY CABLE TV (CVC)                                                                  
FAQ’s - Frequently Asked Questions


What digital platform is being deployed? Motorola’s H.I.T.S. (head-end in the sky) Platform. Specifically the HITS QT+ platform. The platform was developed to provide small cable systems an affordable digital solution by minimizing the equipment required locally and placing the infrastructure “in the sky”. The platform provides national provisioning and control and places encryption and control within the DCT (digital converter terminal).

What are the biggest changes we’ll encounter? Other than “lifeline” off air tier subscribers, all television sets will require a DCT (digital converter terminal). This is the single largest capital expenditure for CVC and will result in an add on charge per month for each box beyond the box provided on the “primary” television which will be provided without charge. CVC has worked a deal with an equipment provider to supply reconditioned DCT’s at half of the original retail cost allowing CVC to offer the DCT’s at a per monthly charge of approx: 60% of what our competition charges. (approx $2.95 vs $4.95) for the standard digital box and approx $5.95 vs the $10 the competition charges for a High Definition Box with DVR capabilities)

How do we get from here (analog) to there (digital)? The largest obstacle is the deployment of DCT’s to every TV and properly communicating with our subscribers as analog channels go dark and reappear  digitally. Unfortunately CVC does not have enough Bandwidth to simply launch everything in digital while maintaining the existing Analog line-up. CVC will maintain its existing Analog guide on Channel __ and add a digital guide viewable from every DCT. In the event an existing channel is not in its normal place simply consult the digital guide and find its new location on the digital line-up. Newly launched channels may appear on the guide before they appear on the digital line-up. Please be patient as the new channels are activated. The plan is to deploy the boxes “wide open” making all channels available for viewing for a period of time to allow our subscribers to get familiar with the new offerings. We anticipate box installation to be accomplished by a combination of  self installation by picking up the DCT’s and self installing them using provided installation instructions and where necessary by scheduled installation by our technical staff. (no charge).

My TV is “cable card” enabled will I require a DCT? No. We can provide you a cable card (approx $50) and authorize your programming through the HITS provisioning system. The shortfall of using a cable card is the inability to utilize the full capabilities of the digital guide which requires hardware and software built into the DCT’s.

What affect on picture and sound quality will be evident post Analog to Digital Conversion? In an Analog environment pictures fade when problems occur. As the problem gets worse so does the picture. In a Digital environment the picture is either there or its not. If its there the quality is good. Problems in the digital environment will appear as “tiling” errors and “freeze frame” before the picture disappears.

Sound Quality: Digital sound is “cleaner” than analog and will perform better in higher quality TV sets and home theater systems.

What can we expected compared to CVC’s competition as to pricing and offerings? CVC, based on its size, will always be at an economic disadvantage regarding its offerings as CVC’s costs are spread amongst a few hundred subscribers and our competitors across millions ? Our competitors also enjoy significant volume discounts from the programmers CVC does not. That being said, CVC has and will continue to be competitive on price and finally on service offerings. CVC’s local operations employing local people, acquiring its materials and services locally affords it much better response times to handle emergencies when they occur. Our local touch also provides us benefits regarding local programming our national competitors do not share. (local emergency alert capabilities, local play back capabilities of local governmental meetings, the community bulletin board, etc).