SERVICES AND PRICES Effective July 1st 2010

Dave Ramsey — Wed, 02 Jun 2010 09:48:34 -0700

NEW INSTALLATION FEE $65.00

SERVICES AND PACKAGES - CABLE TV

Rates shown do not include franchise & regulatory fees.

Rates, services and service areas subject to change.

Basic Digital Cable Television (74 channels)

Standard Rate (includes Life Line) .............................$49.99 /mo

Senior / Veteran Rate ..................................................$47.99 /mo

Life-Line Rate (channel 2 - 13)...................................$21.99 /mo

Digital Preferred (32 channels)....................................$9.99 /mo

Digital Music (42 channels)....no extra charge with Basic or Extended TV Service

Premium Cable Television

HBO (8 channels).........................................................$14.99 /mo

Cinemax (4 channels) ..................................................$11.95 /mo

HBO / Cinemax Combo ..............................................$23.90 /mo

Starz / Encore (17 channels).........................................$13.95 /mo

Showtime/TMC (12 channels)......................................$13.95 /mo

HI-DEFINITION (23 channels including Hi-Def Locals) $5.99 ( DVR Converter required)

High Definition / Single Tuner DVR Converter ............................$5.95 per mo

High Definition / Dual Tuner DVR Converter ……………………$8.95 per mo

1^st Standard Digital Converter NO Charge with Standard Basic Cable

Each additional converter $2.95 per month

FM Radio - Courtesy Services

FM Radio Reception ...................................................No Monthly Fee

A monthly subscription to Basic Cable Television is required to receive CVC's FM Radio services at no charge.

SERVICE PACKAGES - INTERNET

Rates shown do not include franchise fees & regulatory fees. Rates,services, and service areas are subject to change.

High Speed Internet (two-way)

Package prices vary by Speed Level Desired. Download / Upload

Super Lite Speed = 384kbps / 384kbps

Non-Cable TV Subs ....................................................$44.99

Cable TV Subs ............................................................$34.99

Lite Speed = 512kbps / 384kbps

Non-Cable TV Subs ...................................................$54.99

Cable TV Subs ............................................................$44.99

Premium Speed = 1meg / 512kbps

Non-Cable TV Subs.....................................................$79.99

Cable TV Subs ………………………………………..$69.99

Elite Speed = 3meg / 1meg

Non-Cable TV Subs......................................................$99.00

Cable TV Subs ………………………………………...$89.00

Business Elite = 3meg / 1meg ......................................$109.00

Please contact our office @ 884-4111 for more information on service connection fees & options.

CVC Frequently Asked Questions

Dave Ramsey — Mon, 05 Oct 2009 14:05:50 -0700

CENTRAL VALLEY CABLE TV (CVC)
FAQ’s - Frequently Asked Questions

What digital platform is being deployed? Motorola’s H.I.T.S. (head-end in the sky) Platform. Specifically the HITS QT+ platform. The platform was developed to provide small cable systems an affordable digital solution by minimizing the equipment required locally and placing the infrastructure “in the sky”. The platform provides national provisioning and control and places encryption and control within the DCT (digital converter terminal).

What are the biggest changes we’ll encounter? Other than “lifeline” off air tier subscribers, all television sets will require a DCT (digital converter terminal). This is the single largest capital expenditure for CVC and will result in an add on charge per month for each box beyond the box provided on the “primary” television which will be provided without charge. CVC has worked a deal with an equipment provider to supply reconditioned DCT’s at half of the original retail cost allowing CVC to offer the DCT’s at a per monthly charge of approx: 60% of what our competition charges. (approx $2.95 vs $4.95) for the standard digital box and approx $5.95 vs the $10 the competition charges for a High Definition Box with DVR capabilities)

How do we get from here (analog) to there (digital)? The largest obstacle is the deployment of DCT’s to every TV and properly communicating with our subscribers as analog channels go dark and reappear digitally. Unfortunately CVC does not have enough Bandwidth to simply launch everything in digital while maintaining the existing Analog line-up. CVC will maintain its existing Analog guide on Channel __ and add a digital guide viewable from every DCT. In the event an existing channel is not in its normal place simply consult the digital guide and find its new location on the digital line-up. Newly launched channels may appear on the guide before they appear on the digital line-up. Please be patient as the new channels are activated. The plan is to deploy the boxes “wide open” making all channels available for viewing for a period of time to allow our subscribers to get familiar with the new offerings. We anticipate box installation to be accomplished by a combination of self installation by picking up the DCT’s and self installing them using provided installation instructions and where necessary by scheduled installation by our technical staff. (no charge).

My TV is “cable card” enabled will I require a DCT? No. We can provide you a cable card (approx $50) and authorize your programming through the HITS provisioning system. The shortfall of using a cable card is the inability to utilize the full capabilities of the digital guide which requires hardware and software built into the DCT’s.

What affect on picture and sound quality will be evident post Analog to Digital Conversion? In an Analog environment pictures fade when problems occur. As the problem gets worse so does the picture. In a Digital environment the picture is either there or its not. If its there the quality is good. Problems in the digital environment will appear as “tiling” errors and “freeze frame” before the picture disappears.

Sound Quality: Digital sound is “cleaner” than analog and will perform better in higher quality TV sets and home theater systems.

What can we expected compared to CVC’s competition as to pricing and offerings? CVC, based on its size, will always be at an economic disadvantage regarding its offerings as CVC’s costs are spread amongst a few hundred subscribers and our competitors across millions ? Our competitors also enjoy significant volume discounts from the programmers CVC does not. That being said, CVC has and will continue to be competitive on price and finally on service offerings. CVC’s local operations employing local people, acquiring its materials and services locally affords it much better response times to handle emergencies when they occur. Our local touch also provides us benefits regarding local programming our national competitors do not share. (local emergency alert capabilities, local play back capabilities of local governmental meetings, the community bulletin board, etc).

News and Information from Central Valley Cable

SERVICES AND PRICES Effective July 1st 2010

CVC Frequently Asked Questions